Privacy Policy

Last updated: September 2026

1. Who this policy is for

This policy applies to visitors to the Hope Movement website and people who contact us, donate, volunteer or register interest in projects or store items.

2. Information we may collect

We may receive information you choose to provide, such as your name, email address, phone number, message, donation amount and transaction reference. The site may also receive technical information required to secure and operate the website.

3. Payments

Donation payments are intended to be processed through Fapshi. Payment credentials should be handled by the payment provider and not stored in this site database.

4. How we use information

We use information to respond to requests, process donations, communicate with supporters, maintain site security and improve services where consent or another lawful basis permits.

5. Sharing

We do not sell personal information. Information may be shared with service providers when necessary to provide hosting, payments, communications, security or other requested services.

6. Your choices

You may ask us to correct or delete personal information where applicable. Contact the organisation using the details published on the website.

7. Children and beneficiary imagery

We do not intentionally collect children's personal information through public forms. Before publishing beneficiary images or identifying details, Hope Movement should confirm appropriate permissions and safeguarding procedures.

8. Changes

This policy may be updated as the organisation's legal structure, data systems and service providers evolve.